Online shopping is a fast, safe and convenient way to find out and buy what you want. Because online shopping is becoming increasingly popular and there are more and more online stores, it is important that you pay close attention to who you shop with. Then online shopping is and remains a very safe option. It is very important that the contact information contains all information about the webshop. You can also recognize a secure site because a secure internet connection is used to send sensitive information, such as your payment details. If you have a secure internet connection, https://www. in the address bar of your browser instead of the normal http://www. The letter 's' stands for 'secure'. In addition, you also see a small lock in the address bar and the address bar turns green. We also advise you not to give out your customer number, password or other information regarding your account to anyone.
Phishing is the collective name for all digital activities with which criminals try to extract personal information by, among other things, using the names of banks or companies. This information can be used to commit fraud with internet banking, debit cards, credit cards or your identity. CEK will never ask for personal information via email. We strongly recommend that you do not click on links in these types of emails or provide your details if you are not sure of the sender. For more information about Phishing, or about what you can do against Phishing, we refer you to www.veiligbankieren.nl
Order on our website:
Ordering on our website is very easy...
Step 1 Place the desired item in the shopping cart. Go to the item of your choice and click on the 'Click here and order' button. Once you have placed all the items of your choice in the shopping cart, go to the shopping cart at the top right of the page. Here you can, if desired, change the size of the clothing and the number of articles. Are you done shopping? Then click on the 'complete order' button.
Step 2 Provide personal information. To be able to process your order, we ask you to fill in some personal information. Already have an account with us? Simply log in with your e-mail address and password and you do not have to enter your details again. If you order for the first time, you can create an account.
Step 3 Delivery or pick up. You have the choice to have your order delivered at home, or to pick it up yourself in our store in Zwijndrecht (Netherlands)
Step 4 Choose payment method. Then you choose how you want to pay: directly with iDEAL, SOFORT banking, Bank contact, Transfer, Credit Card, Mr. Cash, PayPal or you transfer the total amount yourself to our IBAN stating: your order number.
Pay attention! If you choose to transfer the total amount yourself, it takes on average 2-5 working days before the payment is processed by us. This may delay the delivery of your order. If you are in possession of a gift voucher or promotional code, it is also possible to redeem it here. Indicate that you want to redeem a voucher, enter the voucher code and the discount will be automatically deducted from the total amount. The shipping costs depend on the total order. Click the 'Next' button to complete your order. You will receive a confirmation of your order by e-mail.
Ordering and shipping costs: If you place multiple orders in one day, but the items are delivered at different times or addresses, you pay shipping costs for each delivery. It is possible to add something to your order if your order has not yet been processed. Please contact us for this. Have your order number to hand. The shipping costs depend on the volume of the order
Tracking your order: If you have created an account you can always check the status of your order online. You can also find the order history and invoices here.
Cancel order: You can cancel the order by sending an e-mail with the order number firstname.lastname@example.org If the order is already on its way to you or is it being prepared for shipment, cancellation is no longer possible. If you have not been able to cancel the order in time, you can immediately return it to the delivery person upon delivery.
Some items cannot be canceled. This concerns: Products that are or are modified in accordance with your specifications (such as special orders and basic with jewel additions) and or Articles that are clearly personal in nature or cannot be returned due to their nature (such as items with your own name).