Return and register

Back to F.A.Q. CEK Gymnastics

Click here to register your return and/or exchange it for a different size.

If you want to return your order, you are responsible for the costs of this.

This also applies if you refuse the delivery or if the delivery is not collected at a collection point. The costs are equal to the shipping costs you paid.

We always recommend a method with track and trace so that you can follow the return.

If you have received an incorrect or damaged item, you will receive a free return label from us for returning it.

Return labels can easily be ordered via our website. On the next working day you will receive the label by e-mail to return your shipment. Click here to order your return label.

NB: You can only order and use this label if the original order you want to return has been sent with DPD.

Attention:

If you ship via PostNL, please email us the track and trace number and keep a close eye on whether it has been delivered to us or to a collection point. If the return has been delivered to a collection point, we need the track and trace code to be able to pick it up. If they deliver to a collection point, we will not receive a message from PostNL and the package will be returned to you after a few days. We are not responsible for the extra costs that must be incurred in order to have the package delivered to us. Unfortunately, this is PostNL's policy.