Received damaged or incorrect item
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Have you received a damaged item?
Then take photos of the shipping packaging in which you received the item and of the item itself and a photo of the defect.
Send these photos and your order number and article number to info@cek-gymnastics.com. You will receive instructions within 3 working days.
If it is not necessary to return the item, we will credit the amount paid for the item or you will receive an order confirmation for replacement of the item.
If we need to receive the item back, you will receive a return label to return the item free of charge.
Under no circumstances should you return the item on your own initiative. These costs are not reimbursed.
Did you receive the wrong item or wrong size?
Then take a picture of the item and possibly the size.
Send these photos and your order number and item number to info@cek-gymnastics.com. You will receive instructions within 3 working days.
If it is not necessary to return the item, we will credit the amount paid for the item or you will receive an order confirmation for replacement of the item.
If we need to receive the item back, you will receive a return label to return the item free of charge.
Under no circumstances should you return the item on your own initiative. These costs are not reimbursed.
Have you received a damaged item?
Then take photos of the shipping packaging in which you received the item and of the item itself and a photo of the defect.
Send these photos and your order number and article number to info@cek-gymnastics.com. You will receive instructions within 3 working days.
If it is not necessary to return the item, we will credit the amount paid for the item or you will receive an order confirmation for replacement of the item.
If we need to receive the item back, you will receive a return label to return the item free of charge.
Under no circumstances should you return the item on your own initiative. These costs are not reimbursed.
Did you receive the wrong item or wrong size?
Then take a picture of the item and possibly the size.
Send these photos and your order number and item number to info@cek-gymnastics.com. You will receive instructions within 3 working days.
If it is not necessary to return the item, we will credit the amount paid for the item or you will receive an order confirmation for replacement of the item.
If we need to receive the item back, you will receive a return label to return the item free of charge.
Under no circumstances should you return the item on your own initiative. These costs are not reimbursed.