Refund of your return

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Refund of your return

Do you return the entire order? Then you will also receive the shipping costs paid to us back. You pay the shipping costs for the return yourself. Within 3-5 working days (within the Netherlands) or 5-7 working days (outside the Netherlands) after processing your return, you will receive the money back on the payment method you used to pay for the order.

Please note: Return shipments from outside the EU are not entitled to a credit for the shipping costs and/or import costs and VAT. Only the returned items will be credited.